Warrenty

At Orange The Furniture Hub, we are committed to delivering high-quality office furniture and seating solutions built for durability and long-term performance.

This Warranty Policy outlines the terms and conditions related to product warranty coverage.

 

1. Warranty Coverage

Selected products purchased from Orange The Furniture Hub may include a limited warranty against manufacturing defects.

Warranty coverage applies only to:
• Manufacturing defects
• Structural defects
• Material quality issues under normal usage conditions

2. Warranty Period

Warranty duration may vary depending on the product category and model.

Please refer to the specific product description or invoice for warranty details.

3. What Is Not Covered

The warranty does not cover:
• Normal wear and tear
• Fabric fading or minor surface scratches
• Damage caused by improper use or mishandling
• Damage due to accidents, water, fire, or external impact
• Unauthorized repairs or modifications
• Commercial misuse beyond intended usage

4. Warranty Claim Process

To request a warranty claim, customers must provide:
• Order invoice or proof of purchase
• Product photos/videos showing the issue
• Detailed description of the defect

Claims can be submitted through our customer support team.

5. Inspection & Approval

Once a warranty claim is received:
• Our team may inspect the product or request additional information
• Approved claims may qualify for repair, replacement, or part replacement depending on the issue
• Warranty decisions will be made at the sole discretion of Orange The Furniture Hub

6. Replacement Policy

If a replacement product or part is approved:
• The replacement may be the same model or a similar equivalent model
• Color or material variations may occur depending on product availability

7. Transportation Charges

Customers may be responsible for transportation or shipping charges related to warranty service unless otherwise specified.

8. Limitation of Warranty

This warranty is limited only to the original purchaser and is non-transferable.

Orange The Furniture Hub shall not be liable for indirect, incidental, or consequential damages arising from product usage.

9. Contact Information

For warranty support or assistance, please contact us:

Orange The Furniture Hub
Email: support@orangethefurniturehub.com
Address: India